FAQ For Vendors

RIUH is for homegrown creative entrepreneurs - primarily from Malaysia, and occasionally our regional neighbours. By this, we mean your product must be most importantly, designed by you. We do not accept submissions from agents, traders or wholesalers. Please check our stallholder criteria document (http://www.riuh.com.my/application-criteria/) for a clear understanding of what we're looking for in applications.

All application opening and closing dates are posted here. You will only be able to apply as vendor within these dates, via the 'Apply' links that will appear in the page.

Applications are online. We would need you to fill in an online from here: 'Apply Now' The 'APPLY' button will only be visible once applications have opened.

Due to overwhelming response in our application process, we are only able to get back to successful applicants! Successful applicants will get a confirmation form from us via email to proceed with the next steps. If you don't hear from us 2 weeks before the event, you are not in the initial selection but will be kept on a waitlist.

Yes, it is preferred. Please note that we have a no-back-to-back vendor policy. If you have been successful in participating with us this year, it is likely that in the coming editions, we will prioritise vendors who have not had the opportunity to utilise our platform. We would like to give everyone a fair chance. And if you have any new / seasonal products or designs, do let us know when applying for our consideration.

No. All vendors are required to operate for both days, and for the entire duration of the event.

Booth rentals start at RM650.00 (for two days, not inclusive of RM400 security deposit).

However, we have different rates for different space sizes, booth packages etc.
You will find all the different options in our online application form (link).  

Retail Vendors:
- Booth (if applicable) and/or space selected 
- 2 chairs
- 2 units of 13amp plug points.*

F&B Vendors:
- F&B Cart (if applicable) or Own Cart/Foodtruck
- Printed A3 signage
- 1 oblong prep table 
- 2 chairs (F&B Cart/Own Cart only)
- 2 units of 13amp OR 15amp plug points.*

*Extra plugs are available to be purchased at RM50 per unit as STRICTLY NO EXTENSIONS ALLOWED. 

Yes you can! Not a problem. Once your brand is confirmed, there will be an opportunity for you to inform us of your wanting to share a booth, and with whom.
It is important for you to tell us what brand you are sharing with, and what their products are so we can avoid duplication in products amongst vendors. 

If you do not have anyone to share with, we will try our best to match you with another brand that's also keen on sharing!  

Yes! We welcome all personalisation of your space and creative expression. 

However, please keep the following in mind:

- Please use bluetack and not double sided tape to avoid damaging our beautifully crafted booths.

- Please be mindful not to encroach into your fellow neighbour's space, or obstruct the walkway. This ensures ease of flow for vendors and shoppers alike! 
- Do get creative and avoid buntings to preserve the aesthetic of our event, and to entice customers to your booth! Strictly no buntings/banners/flyers allowed. 

No. Placements and positions are decided by the RIUH team.
We will take careful consideration of the nature and size of your products, stocks, etc. 

Any last minute changes are also subject to RIUH's discretion. 

We offer a pre-event social media feature at a price of RM200.00! 
This includes: 
i.  A suite of pre-event Instagram & Facebook stories on @riuhinthecity page — photos and content to be shared from your brand's social media. We receive an average of 3,500 views on our stories so you know you're getting some eyeballs for your brand! 
ii. Post-event, you will receive professional photos of your products taken by All is Amazing during the event.

Our main feed and postings remain under the RIUH team's discretion. 
You may submit your BEST photos, and any relevant information (ie: a special sale!) to us once you have been confirmed.
Disclaimer: A submission is not an automatic / guaranteed admission. We will still curate our feed accordingly. 

We have an average footfall of 10,000 visitors over the two days. 

This is completely up to you! You may take cash and card (if you have your own POS system). 
You may also use QR code / e-wallet payments of your own, UNLESS RIUH has a specific e-wallet partner for the event. 
In this case, we will be sure to brief and communicate the necessary beforehand to ensure everything runs smoothly during the event!